Frequently Asked Questions

Frequently Asked Questions

  • What type of membership options does offer? offers a monthly subscription for $9.95 a month. These subscriptions can be cancelled at any time by contacting Please note that is not a Pay Per View (PPV) service, but rather a recurring subscription.

  • How do I cancel my membership?

    To cancel at any time, please send an email to both and visit with your username and the email address associated with the account.

  • What exactly am I getting for my membership?

    Membership grants you access to all Jason Ellis content on the website you enrolled on. This includes live show broadcasts, Ellismania events, home life, special events, exclusive content, and more. Please note that this is NOT a PPV subscription.

  • What is the refund policy?

    Review our refund policy in the Terms of Service.

  • Can I share my login with anyone?

    Sorry, but sharing your login is prohibited and we reserve the right to terminate your membership without refund should you do so. Only one mobile device or computer can be used to watch live events at a time. If a viewer begins watching a live event from one device, he/she must first log out of that device before attempting to watch the same event from a different device.

  • How can I get in contact with Customer Support?

    You can get in touch with Customer Support by emailing us at and we will be able to help you with any issues you are having.